Patient Billing
Text (SMS)
After your visit, you may receive a text message from 89523 with a secure link to pay.mlhs.org. This message provides access to your billing statement and payment options. You'll only receive texts if you've given consent and provided your mobile number. To start receiving statements by text, call 484.337.1970 to update your contact information
Online
Pay your bill online through your Main Line Health MyChart account or as a guest with no login required. If paying as a guest, you'll need your guarantor name and account number, both found on your billing statement.
Mail or phone
You can pay by mail or phone using Visa, Mastercard, American Express or check.
To pay by mail, send your payment to:
Main Line Health – Patient Payments
P.O. Box 780163
Philadelphia, PA 19178-0163
Include your 6–7 digit account number (found at the top left of your statement) in the check's memo line.
To pay by phone, call 484.337.1970 to pay with a credit card.
Flexible payment options
We partner with two trusted programs to help you manage your medical expenses with confidence:
AblePay — A free program offering:
- Discounts or 0% interest on medical bills
- No credit checks
- No fees or hidden costs
- Not a credit card or loan
AccessOne — Affordable payment plans with:
- Flexible options, including 0% or low interest
- No credit checks
- No fees or hidden costs
- Easy payment methods that fit your budget
Call 484.337.1970 to learn more and find the best option for you.
What does a bill from Main Line Health look like?
Can I use third-party payment platforms to pay my Main Line Health bill?
Main Line Health is not affiliated with any third-party online payment services outside of those officially listed on our site. To ensure your payment is received securely:
Electronic payments should be made only through our official MyChart portal.
Using unauthorized platforms may result in delays or misdirected payments. If you have questions or need assistance, please contact our customer service department at 484.337.1970.
Do you offer payment arrangements?
Main Line Health partners with AccessOne to help patients pay their medical expenses with affordable payment plans. The benefits of an AccessOne payment plan include flexible, 0%- or low-interest payment options, no credit reporting, no annual or hidden fees and easy payment methods. To get started, call 484.337.1970 or visit AccessOne.
I see the same item listed on the physicians bill and the hospital bill. Why?
Every hospital visit involves both physician and hospital resources. Although the hospital and the provider may use the same language to describe each charge, their bills are for separate services. The physician's bill will be for professional assessment, direction and oversight. The hospital's bill will be for the technical resources, including procedures and equipment, medications and supplies.
What is a hospital outpatient department (HOPD)?
Hospital outpatient department practices (HOPDs) are considered departments of a hospital entity, even if the practice is in an offsite location. Because the hospital licenses these practices and employs the staff involved in patient care, they are designated as hospital outpatient departments under federal guidelines.
Main Line Health is focused on meeting the evolving health needs of our communities while delivering safe, high-quality, equitable and affordable care to our patients. Hospital outpatient departments will be better positioned to:
- Manage complex care, including advanced medication therapies
- Ensure long-term access to essential services
While your care team and location will stay the same, the services we offer and the way we bill for services may be different.
Additional resources
If you need to authorize the disclosure of your protected health information (PHI) to a family/personal representatives, please fill out the below form.
- Disclose Protected Health Information form: Please mail or fax this form back to the attention of "Customer Service Patient Billing Department"
Main Line Health
Attn: Customer Service Patient Billing Department
803 West Chester Pike, Suite 160, Newtown Square, PA 19073
Fax: 484.337.1436
(This is a secure office that patients are not able to access; form cannot be physically dropped off here)
We strive to offer our patients clear and accessible price information, despite the difficulties posed by the intricacies of health insurance plans.
- No Surprise Billing Disclosure: If you need emergency care or receive treatment from a provider out of your network who is located within an in-network hospital or ambulatory surgical center, you’re protected from surprise billing.
- Price transparency: We’re committed to delivering top-notch care and value, all while complying with federal laws that mandate price transparency for public knowledge.
Contact us
- Main Line Health patient billing customer service: 484.337.1970
- Main Line Health financial assistance: 484.337.1970
- Main Line Emergency Medicine Associates: 302.273.2247
- Radiology Associates of the Main Line: 1.800.841.4236
- Main Line Imaging (MRI & PET/CT): 1.800.841.4236
- Main Line Hospitals Laboratory services: 484.337.1970
- Main Line HealthCare patient billing customer service: 484.337.1970
- United Anesthesiologists: 800.222.1442
- Main Line Pathology Associates: 888.625.4685
- Riddle Ambulance Service: 484.227.4403