Our community commitment

We are excited to share the inaugural Main Line Health Community Impact Report. At Main Line Health, we are deeply committed to the well-being of the neighborhoods we call home. As your community health system, we strive every day to provide safe, high-quality, equitable and affordable care to the many communities we serve across Philadelphia and its suburbs.

This report reflects the power of collaboration — working together with you, our neighbors, to address shared health challenges and create meaningful solutions. Paramount to our efforts is a two-pronged process that entails working with communities to identify and understand their health challenges, then partnering with community organizations to help achieve better outcomes. Together we listen, learn and take action to make a difference.

Every three years, we conduct a Community Health Needs Assessment (CHNA) to better understand the unique needs and priorities of our communities. This vital process ensures we stay focused on what matters most — providing needed care and services that close gaps in care and support healthier lives for everyone. The CHNA empowers us to tailor our approach to the specific needs of our diverse patient population to achieve better outcomes and ultimately foster healthier communities.

We believe that quality healthcare and equity go hand in hand, and we are dedicated to building a culture where every person feels valued and supported. Through ongoing training, accountability and a workforce reflective of the diverse communities we serve, we aim to deliver care that is not just exceptional but also inclusive.

We are incredibly grateful to have a dedicated team of compassionate Community Health colleagues who give their time, talents and energy to support our mission. Coming from all walks of life, these individuals enhance the care we provide, offer comfort to patients and assist our teams by engaging directly with the community to make a positive impact. Their kindness and generosity make a lasting impact on everyone they touch.

At Main Line Health, we know that trust is the foundation of great healthcare, and we are honored to earn your trust every day. It is a privilege to care for you, your family and your neighbors. Together, we are creating healthier and stronger communities.